Support
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Next update
Which fascinating creature do you think should make an appearance in the next update? I’m all ears! And if you have any brilliant ideas for how I can make things even better, I’d love to hear them. Your input is invaluable to me!
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Need help?
Feel free to reach out at any time if you wish to connect, require assistance, or encounter any challenges. I’m here to lend a helping hand and support you every step of the way!
A few operating aids:
- Touch a spot (e.g. floor or wall) to move the spider there
Note: The spider can only walk on the selected area - Touch on the spider: interact with it
- 2 finger pinch: Enlarge or reduce the size of the spider
![](https://arspiders.com/wp24spiders/wp-content/uploads/2024/05/pexels-adrienn-638530-1458283-1024x683.jpg)
![](https://arspiders.com/wp24spiders/wp-content/uploads/2024/05/pexels-noah-erickson-404280-1024x683.jpg)
Note for Android 10
Note for Android 10 devices “If photos or videos are not saved”:
The app permission must be set correctly.
Go to: Settings > Apps > AR Spiders & Co > Permission > Allow “Storage”
Still problems? Let’s talk!
iOS “Black Image”
The app requires access to the camera – otherwise the background image is black.
You can set the access rights manually:
Go to the iOS home screen:
“Settings” > “AR Spiders & Co” > “Camera” -> Activate
Still problems? Let’s talk!
![](https://arspiders.com/wp24spiders/wp-content/uploads/2024/05/pexels-pixabay-301718-1024x602.jpg)
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More questions?
Do you have any lingering questions that I can help with? Please feel free to contact me if you require assistance or encounter any issues.